We’re here to make tails wag!
At Soft Dog Beds, we’re passionate about helping you find the best, coziest, and most supportive beds for your furry friends. Whether you’re a first-time dog parent, an experienced pet owner, or a retail partner, we’re happy to hear from you. We value every question, comment, and suggestion you send our way.
Our team of pet experts, product testers, and customer service professionals is always ready to help with anything you need—from product questions to order support and more.
📍 Our Office Location
Soft Dog Beds – Main Office
228 W 72nd Street, 5th Floor
New York, NY 10023
United States
📞 Phone: (917) 555-0149
📧 Email: support@softdogbeds.com
While our team operates primarily online, we are headquartered in the heart of Manhattan, where we coordinate product research, customer care, and outreach.
🐾 General Customer Support
For questions about dog beds, order status, shipping, returns, or how to choose the right bed for your pet, our customer service team is here to help.
📧 Email: help@softdogbeds.com
⏱️ Hours: Monday–Friday, 9 AM – 5 PM (Eastern Time)
We respond to most emails within 24–48 business hours.
📦 Order & Shipping Questions
If you’ve placed an order and have questions about delivery, product availability, or shipping options, please reach our logistics team:
📧 Email: orders@softdogbeds.com
Include your order number in the subject line for faster assistance.
💬 Feedback & Product Suggestions
We love hearing from fellow dog lovers. Whether you want to share a review, suggest a new product feature, or tell us how your pup is enjoying their bed, we’re all ears.
📧 Email: feedback@softdogbeds.com
Your input helps us improve and expand our collection of thoughtfully tested and carefully reviewed products.
🤝 Partnerships & Wholesale Inquiries
Are you a pet store owner, vet clinic, breeder, or brand interested in working with Soft Dog Beds? We welcome collaboration with like-minded businesses focused on pet comfort and wellness.
📧 Email: partners@softdogbeds.com
Please include your business name, website, and a brief message, and our team will get back to you within 3 business days.
📝 Media & Press Inquiries
For press, interviews, sponsorships, or promotional opportunities, please reach out to our editorial/media relations team.
📧 Email: press@softdogbeds.com
We’re happy to provide expert commentary, pet care insights, and contribute to pet-focused stories in digital and print media.
📲 Stay Connected
Follow us on social media for the latest bed reviews, dog care tips, and special promotions:
Instagram: @softdogbeds
Facebook: facebook.com/softdogbeds
Pinterest: pinterest.com/softdogbeds
Thank you for visiting Soft Dog Beds—where every dog deserves sweet dreams.
Let’s give your pup the restful sleep they deserve.
— The Soft Dog Beds Team 🐶🛏️
